Refund Policy
Last updated: August 19, 2026
Platform Subscriptions
CohortCamp subscriptions may be canceled at any time. Unless required by law, subscription fees already paid are non-refundable and access continues through the end of the paid billing period.
Creator Products
Refunds for products, memberships, and courses sold by creators through Stripe Connect are handled by the creator who sold the product. CohortCamp provides the platform but is not the merchant of record for those creator offerings.
Billing Problems
If you believe you were charged in error, contact support within 14 days with the account email, charge date, and relevant details.
Contact
Billing questions can be sent to support@cohortcamp.com.